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Terms and conditions


'Agent': The travel agency nominating employees to be trained as Thailand Travel Experts.
'Thailand Travel Expert': A Nominated Person who has successfully completed the Principal's training course and been accredited with such status.
'Intellectual Property': Any patent, copyright, registered design, trademark or other industrial or intellectual property right subsisting in respect of the information supplied by the Principal, and applications for any of the foregoing.
'Nominated Person': The individual employee of the Agent who is either receiving training for or has been granted Thailand Travel Expert status.
'Principal': Representative Office of Tourism Authority of Thailand for Romania and Bulgaria , Str. Pictor Rosenthal nr.23, sector 1 Bucharest, Romania
'Restricted Information': Any information which is disclosed to the Agent or the Thailand Expert by the Principal pursuant to or in connection with the performance of this Agreement (whether orally or in writing and whether or not such information is expressly stated to be confidential or marked as such). Restricted Information does not include information which is or becomes part of the public domain through no fault of the Agent, or is required to be disclosed by law, a government authority, or for the purpose of obtaining legal or financial advice.
'You': the Agent and the Thailand Travel Expert jointly and severally.
Any reference in this Agreement to 'writing' or like expressions includes a reference to telex, cable, facsimile, transmission, electronic mail or comparable means of communication.
The headings in this Agreement are for convenience only and shall not affect its interpretation. The Principal reserves the right to amend these terms and conditions at any point in time.


The Thailand Travel Expert Program (TTEP) is Tourism Thailand’s training program
The TTEP is designed to provide Romanian and Bulgarian travel sellers with the knowledge and skills to promote and sell Thailand as a destination. It offers agents an online platform and training resources to learn about Thailand, helping them to promote and sell the destination more effectively.
There are minimum standards and a series of registration steps to be met before being able to be a travel expert. The Principal reserves the right to refuse registration into the program at any stage.


On completion of registration (which shall be undertaken electronically by way of the Principal`s website), the Principal shall provide the Nominated Person with electronic access to training materials.
On successful completion of all training modules together with the final examinations, the Nominated Person will be awarded non-exclusive Thailand Travel Expert status.
The award of Thailand Travel Expert status to a Nominated Person shall entitle the Agent as the employer of the Nominated Person to advertise itself as having the services of a Thailand Travel Expert for as long as the Nominated Person remains in the employ of the Agent in accordance with this Agreement.


The Agent and the Thailand Travel Expert shall use their respective best endeavours to promote and market travel to and tourism in Thailand; they shall conduct the promotion and marketing of travel to and tourism in Thailand with all due care and diligence and shall cultivate and maintain good relations with customers and potential customers in accordance with sound commercial principles.


The Principal shall be entitled to withdraw a Thailand Travel Expert status immediately if the Principal has reasonable belief that the Thailand Travel Expert is a reputational risk.
If the Thailand Travel Expert status is withdrawn at any time for whatever reason the Agent shall lose the right to hold itself out as having the services of a Thailand Travel Expert and to advertise itself as such.


The Agent and the Thailand Travel Expert shall at all times during the continuance of this Agreement and after its termination use their best endeavours to keep all Restricted Information confidential and accordingly not disclose any Restricted Information to any other person; and not to use any Restricted Information for any purpose other than the performance of its obligation under this Agreement.


Nothing in these terms and conditions shall give the Agent or the Thailand Travel Expert any rights in respect of any trade names or trademarks used by the Principal in relation to Thailand Travel Expert status, and the Agent and Thailand Travel Expert hereby acknowledge that except as expressly provided in these Terms and Conditions it shall not acquire any rights in respect thereof, and that all such rights are and remain vested in the Principal. The Agent or Thailand Travel Expert shall not use any trademarks or trade names so resembling those of the Principal as to be likely to cause confusion or deception.


You agree that under no circumstances shall the Principal be liable for any of Your acts, omissions, debts, or other obligations, or those employees, agents, or representatives in connection with dealings which You may have with, or services You may provide to, any consumers referred by the Principal. You further agree to indemnify and hold the Principal harmless from and against any and all claims, lawsuits, or actions of any nature, and those costs of defending against such claims, lawsuits or actions (including attorneys' fees), arising directly or indirectly from, as a result of, or in connection with dealings which You, Your employees, agents, or representatives You may have with, or services which You, Your employees, agents, or representatives may provide to, any consumer referred by the Principal.


Any dispute arising under this Agreement or from Your participation in the Thailand Travel Expert Program shall be governed by the laws of Romania. You agree to submit any dispute arising under or concerning this Agreement to the courts of Romania.


The Principal is the owner of the Thailand Travel Expert Program name and logo ('the Trademark'). The Principal does not grant You the license to use the Trademark under any circumstances.


The Agreement shall constitute the entire agreement between You and the Principal regarding Your participation in the Thailand Travel Expert Program, and supersedes any prior agreements between You and the Principal relating to the Program.


In the event that any provision of this Agreement is held unenforceable, invalid, or contrary to public policy, the remainder of this Agreement will remain in full force and effect notwithstanding.


The Principal values your privacy. All personal information You provide to the Principal will be treated in accordance with the Principal's Privacy Policy and these terms and conditions. By joining the Program, You consent to the following:
(a) Storage of Your personal information on databases owned or authorized by the Principal;
(b) The disclosure of Your personal information to the Principal's airline partners, for the sole purpose of possible Awarding Programs
If You do not consent to Your personal information being used in this way, please email